Terms of Service

Effective Date: July 11, 2026

Welcome to In Our Nature. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website.

1. Use of Our Website

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.

2. Products and Availability

In Our Nature specializes in curated secondhand, vintage, and pre-loved goods. Because many of our products are one-of-a-kind, availability is limited and inventory may change without notice.

We make every effort to accurately describe and photograph each item. However, slight variations in color may occur due to differences in monitor or device settings. Signs of wear consistent with secondhand items are expected and will be disclosed whenever reasonably possible.

We reserve the right to discontinue products or limit quantities at our sole discretion.

3. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change pricing at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price and issue a full refund if payment has already been received.

4. Orders

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability
• Pricing or listing errors
• Suspected fraud
• Payment issues
• Violation of these Terms

If your order is canceled after payment has been processed, you will receive a full refund of the amount paid.

5. Payment

Payment is due at the time of purchase through the payment methods offered on our website. Payments are processed securely through third-party payment providers. In Our Nature does not store your complete payment information.

6. Shipping

Shipping estimates are provided as a courtesy and are not guaranteed.

Once your order has been transferred to the shipping carrier, delivery times are outside of our control. Customers are responsible for providing accurate shipping information. In Our Nature is not responsible for delays, lost packages, or additional costs resulting from incorrect shipping information provided by the customer.

7. Returns and Refunds

All sales are final.

Please review our Refund Policy for complete details regarding returns, exchanges, damaged items, and incorrect shipments.

8. Intellectual Property

All content on this website—including photographs, logos, branding, graphics, product descriptions, text, and other materials—is the property of In Our Nature unless otherwise noted and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with the operation or security of the website.
• Impersonate another person or provide false information.

10. Limitation of Liability

To the fullest extent permitted by law, In Our Nature shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or the purchase or use of any products.

Our total liability for any claim relating to a purchase shall not exceed the amount you paid for the applicable order.

11. Disclaimer

This website and all products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, except as required by law.

While we strive for accuracy, we do not guarantee that all information on the website is complete, current, or error-free.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective upon posting to this page. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact form on our website or by email.

Thank you for shopping with In Our Nature and for supporting sustainable, secondhand living.