Contact Us

We'd love to hear from you!

Whether you have a question about a product, need assistance with an order, or simply want to learn more about In Our Nature, we're here to help.

Customer Support

For all inquiries, please contact us using one of the methods below:

Email: shop@inournaturevtg.com

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (ET)

We strive to respond to all emails within 1–2 business days.

Order Support

If you're contacting us about an existing order, please include:

• Your full name
• Order number
• A brief description of your question or concern
• Photos (if your inquiry involves a damaged or incorrect item)

Providing this information helps us assist you as quickly as possible.

Product Questions

Have a question about sizing, measurements, condition, or materials?

Because many of our pieces are one-of-a-kind, we're happy to provide additional details before you purchase. Feel free to reach out — we want you to shop with confidence.

Business & Collaboration Inquiries

For partnerships, collaborations, media requests, or other business-related inquiries, please email us using the address above with a brief description of your request.

Our Commitment

At In Our Nature, we believe in thoughtful customer service and building a community around sustainable shopping. Every message is read by a real person, and we'll do our best to provide a helpful and timely response.

Thank you for supporting our small business and helping give pre-loved goods a second life.